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Zipp skewer and hub recall, what customers need to know

2015 Quick release recall:

This week Zipp announced a recall on some Zipp quick releases. The affected models can fail to engage in the closed position, creating a potential crash and injury hazard. SRAM say that to date they’ve not been any reported incidents due to this.

The skewer recall affects 18,530 titanium and steel quick releases between March 2015 and December 15th 2015. You can identify if you have the models being recalled using these images as there are no specific part numbers.

Zipp qr ID

To arrange replacements, contact the Zipp retailer you bought your wheels from, who should contact their nearest SRAM tech centre (http://sramtechcentre.co.uk/ for UK readers, In the United States consumers can contact SRAM at 1-800-346-2928 from 9am – 8pm (EST) Monday through Thursday and 9am – 6pm (EST) on Friday).

Zipp 88 hub recall

In addition to the quick releases, Zipp (SRAM) are also recalling Zipp 88v6, 88v7 and 88v8 aluminium front hubs as the flanges can fail posing a crash and injury hazard.

There are no specific model or serial numbers on the hubs to identify them.  You can identify if you have affected hubs by checking if they have a separate flange ring as show in the photos below. The affected model 88 hubs were offered in multiple colours (including silver, grey and black). The flange ring should be easy to spot using these photos:

Zipp 88 hub silver large

Zipp 88 hub grey and black

The later version of the 88 hub, v9, does not have a flange ring and is not affected.

flange rings

hub in wheel

If you suspect you have a wheel affected by this recall, please STOP using the wheel immediately and contact the dealer you bought the wheel from.

Your dealer should then contact Zipp via their nearest technical centre (http://sramtechcentre.co.uk/ for UK readers, In the United States consumers can contact SRAM at 1-800-346-2928 from 9am – 8pm (EST) Monday through Thursday and 9am – 6pm (EST) on Friday),  who will arrange for the wheel to be rebuilt.

SRAM and Zipp have spent the last 24 hours putting in place resource to facilitate this and your dealer will assist you in getting this process.

For further information, you can visit Zipp’s recall page on their website here:

http://www.zipp.com/support/recall-information/index.php

As stated, your first point of call should be the dealer you bought the wheels or skewers from. If you have any trouble getting help, please feel free to leave a comment and we can pass these onto Zipp for you.

Thanks for reading